Job Title - Support Warehouse Operative

Reporting To - Processing Manager & Supervisor

Role Purpose

• Work as part of the warehouse team performing several different business functions for a range of client IT equipment including 
• Carry out daily technical processing or quality checking activities on a wide range of 2nd user IT equipment.
• Work with other members of the team to ensure departmental targets are achieved.
• Ensures all Client data is appropriately protected via wiping/destruction or other approved company methods.
• Communicates with management team providing feedback on daily activity, handover and challenges faced.
• Assists with any priority Client requirements, queries and problems as directed by the management team.
• Complies and adheres to Company Policies & Procedures (HR, H&S, ISO)

Performance Indicators

• Achieves individual productivity targets as set by line manager.
• Adheres to data protection / eradication policies.
• Achieves high levels of accuracy in all areas of the role.
• Provide good quality of product redeployed to Clients.
• Follows pipeline priorities as set by line manager.
• Be presentable, well – groomed and wearing correct uniform while at work.
• Achieve high levels of timekeeping and attendance.
• Keep personal work areas clean while contributing to cleanliness and organisation of the department.
• Participates in and successfully completes any company provided training.
• Ability to hit target hit target while processing enterprise equipment.

Knowledge,Skills and Experience

• Practical knowledge of various I.T hardware i.e Printers, Systems, Notebooks, TFT's Servers etc. (preferred but not essential)
• Practical knowledge of I.T components i.e CPU's, RAM's, HDD's etc.
• Computer inputting skills, must be able to use computers to an advanced level.
• Be flexible and positive with approach to challenges/tasks that arise.
• Demonstrates aptitude for working under pressure and can achieve individual targets/deadlines set.
• Good Ability to communicate well with individuals on the team and with the line managers (verbal and written)
• Demonstrates capability to assess and resolve problems as they arise.
• Able to carry out safe manual handling of on average 50 to 60 system units a day
• Ability to use server lift.
  

This job description is intended to convey information essential to understanding the scope of the Warehouse Support Operative Role and is not an exhaustive list of skills, efforts, duties, or responsibilities associated with it.