Job Title - Warehouse Operative 

Reporting To - Operations Manager and Supervisors 

Role Purpose

To work as part of a Warehousing team performing a number of different business functions for a range of client IT equipment including accurate receipt and booking in of stock, warehousing of stock, recycling and picking/dispatch of stock. Is self-motivated and can work under pressure to achieve daily individual and team targets.

• Carry out daily warehousing activities on a wide range of 2nd user IT equipment.
• Work with other members of the team to ensure departmental targets are achieved.
• Ensures all Client data is appropriately handled via approved company processes/methods.
• Communicates with management team providing feedback on daily activity, handover and challenges faced.
• Assists with any priority Client requirements, queries and problems as directed by the management team.
• Complies and adheres to Company Policies & Procedures (HR, Health & Safety, ISO Certifications, Other Industry Accreditations)
• Maintain site security and adhere to security policy & procedure.
• Maintains good housekeeping practices.
• Complete any other reasonable instruction from management.
  

Performance Indicators

• Achieves individual productivity targets/deadlines as set by line manager.
• Adhere to data protection/eradication policies
• Achieves high levels of accuracy in all areas of the role.
• Follows pipeline priorities as set by line manager
• Be presentable, well groomed and wearing correct uniform while at work.
• Achieve high levels of timekeeping and attendance.
• Keep personal work areas clean while contributing to cleanliness and organisation of the department.
• Participates in and successfully completes any company provided training.

Knowledge, Skills & Experience

• Good product knowledge of a wide range of IT equipment (preferred but not essential)
• Computer inputting skills, must be able to use computers at a basic level.
• Be flexible and positive with approach to challenge/tasks that arise.
• Demonstrates aptitude for working under pressure and can achieve individual targets/deadlines set.
• Good ability to communicate well with individuals on the team and with line managers (verbal and written)
• Demonstrates capability to assess and resolve basic problems as they arise.
• Experience with Microsoft Office at basic level (Excel, Word, Outlook preferred but not essential.)
• Flexi and/or Counterbalance fork truck licence (preferred but not essential)
• Power Pallet truck licence (preferred but not essential)
• Able to carry out safe manual handling regularly throughout the shift 

This job description is intended to convey information essential to understanding the scope of the Warehouse Operative Role and is not an exhaustive list of skills, efforts, duties, or responsibilities associated with it.

Flexible shift patterns for operations roles and hybrid working options for office-based positions

Enhanced family leave and company sick pay

30 days of holiday, including bank holidays, with additional days accrued based on length of service up to a total of 34 days

An employee assistance platform, including access to a virtual GP service and specialist consultations

A subsidised on-site canteen offering a variety of meals, snacks, and drinks

A range of employee events to build community and celebrate our successes

Comprehensive internal and external training opportunities to help you grow your career

Free on-site parking, available five days a week