Customer agenda


“In selecting RDC we found a supplier who was flexible in their approach, comply with our security requirements and deliver a sustainable solution which met all of our criteria.”

Corporate Services Director


National Identity Register Destroyed


Customer profile

Issuing over 5 million passports per year, the Identity and Passport Service provides accurate and secure records of key events and trusted passport operations. Put simply, the Identity and Passport Service (IPS) is ‘one organisation with two services’; providing passport services for British nationals and administering civil registration in England and Wales.

Customers challenge

In May 2010 the new Coalition Government announced the end of the National Identity Scheme (NIS). This required the controlled cancellation of Identity Cards and safe destruction of the National Identity Register (NIR) which had been built to hold the biographic and biometric fingerprints and personal details of millions of Identity Card holders. IPS in its planning identified that a secure destruction and recycling company would be required. It was also identified that the government wanted the NIR data and the assets holding that data to be destroyed no sooner than one month and no later than two months after the Bill came into force.

RDC solution

RDC understood the importance of this project from the outset driven by the security constraints and short time scales. It was also clear that in a project of this nature there were likely to be changes which required flexibility and responsiveness. By working closely with the Identity and Passport Service a solution was designed that met all of the objectives of the project.

  • On-site data destruction and secure transportation to RDC’s government approved facility utilising security screened personnel
  • Barcode scanning, auditing and item level reporting of all data media
  • Shredding of media to government security standards
  • Waste to energy incineration of waste material with zero landfill

The solution was designed to deliver an operationally secure process, flexible to respond to change and meet sustainability objectives.


Security Compliant, Within Set Timescale and Zero Landfill. Delivery of a secure and compliant process. Meeting the project deadline. Minimise the environmental impact of destruction. Witnessing the destruction process. This project sets an excellent example to both public and private sector organisations that projects can be delivered using securely managed processes in compliance with data security standards and environmental legislation.

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